Last updated: 16/09/2026
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use our website.
1. Who We Are
This website is operated by Swift Suites Limassol, located at Salaminos 25, 3036, Limassol, Cyprus.
If you have any questions about this Privacy Policy or your personal data, you can contact us at info@swiftsuiteslimassol.com.
2. What Personal Data We Collect
We may collect and process the following data:
- Full name
- Email address
- Phone number
- Booking details (dates, number of guests, apartment type)
- IP address and browser information
- Any information you provide through contact or booking forms, which is stored in our website’s enquiry database and emailed to us
3. How We Use Your Data
Your data is used to:
- Process and manage bookings
- Respond to inquiries and customer support requests
- Send booking confirmations and important service information
- Improve website performance and user experience
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on:
- Performance of a contract (booking and accommodation services)
- Legitimate interest (website security and service improvement)
- Your consent (analytics cookies, and marketing communications if applicable)
- Legal obligations under EU law
5. Data Sharing
We do not sell your personal data. Your data may be shared only with:
- Booking platforms or payment providers (Smoobu, for availability and reservations)
- Website hosting and IT service providers (Hostinger, for website hosting)
- Google (Google Analytics, only if you accept analytics cookies; and Google Workspace, which carries enquiry emails sent to us)
- Legal or regulatory authorities if required by law
We select providers that offer appropriate data protection safeguards. Some of these providers are based outside the European Economic Area; where that is the case, transfers rely on the safeguards permitted under GDPR, such as the EU–US Data Privacy Framework or standard contractual clauses.
6. Data Retention
We retain your data only for as long as necessary:
- Booking data: as required for legal and accounting purposes
- Contact inquiries: up to 12 months
- Analytics data: only collected if you accept analytics cookies, and retained by Google Analytics under its own retention settings
7. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection supervisory authority
To exercise your rights, contact us at info@swiftsuiteslimassol.com. You can withdraw your consent to analytics cookies at any time using the cookie preferences control.
If you believe your data has been handled improperly, you may complain to the Office of the Commissioner for Personal Data Protection in Cyprus, or to the supervisory authority in your country of residence.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
